Services
Printing
Shipping
Custom
Gift Wrapping
FAQ's
Ordering
Billing
Shipping
Returns/Exchanges
Contact Us
Comments/Questions
Custom Orders
General Info
Wholesale
Ordering
How can I place my order?
You can place your order online, e-mail or by phone.
Online: www.bunnysdesigns.com
E-mail: custom@bunnysdesigns.com
Phone: 512-413-7929
How quickly can I get my order?
Items in-stock and do not require personalization will typically ship within 1-3 business days of ordering. If the item is in stock and requires personalization, it will typically ship within 3-4 business days after approval of proof. If the item is out-of-stock, we will contact you and let you know the turnaround time. Custom orders vary but we will work with you to get them out to you in plenty of time for your special events.
*Please note: Holiday times (for example, Christmas) can cause a longer delay. Many vendors have cutoff times at the end of November for guaranteed delivery by Christmas. So please e-mail us for an up-to-date delivery schedule.
I need help with my wording. Any suggestions?
After a little of Q & A with you, we can come up with multiple ideas for your special event or order. Also, I have put up some ideas on wording and etiquette, click here.
Can you tell me about placing a custom order?
Send us an e-mail and we can discuss some ideas to come up with the best idea for you. After we settle on an idea, I will begin creating your special order. We can provide invitations, announcements, stationery, gifts for showers or weddings, name tags, and much more. The sky is the limit!
What is the minimum invitations/stationery I can order?
It varies according to the vendor.
Do you offer return address printing on envelopes?
Yes, we do! At $0.50 per envelope we will print return address on the envelopes.
What is the USPS postage for the invitations/stationery?
It varies according to weight and size. Square envelopes have additional postage. Visit the United States Postal Service website at www.usps.gov for more information.
Can I rush my order?
Yes, you can! Additional charges will apply. Please contact us by e-mail or phone for a quote.
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What forms of payment do you accept?
Currently we accept MasterCard, Visa, American Express, personal checks (a 10 business day waiting period applies), cash and paypal.
If you would like to give a credit card over the phone, we require the credit card information, the billing address, phone number and CVS number (3 digit for MasterCard and Visa, 4 digit for American Express)
When is my credit card charged?
Your credit card is charged at the time the order is placed.
Do I pay sales tax on my order?
If the order is being shipped within Texas, you will pay 6.75% sales tax. If it will be shipped outside of Texas, there is no sales tax added to your bill.
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How quickly will my order ship?
Do you ship outside the United States?
What are your shipping rates?
Do you gift wrap?
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What is your policy on returns?
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How can I find out more about carrying your products in my shop?
We are so excited you are interested in carrying our products! Currently, we offer jewelry and lavender products to retailers. Please e-mail us and we will be happy to answer any questions you have. When contacting us, please include the following items in your e-mail:
*Your full name
* Business name
*Company address
*Business phone number
*Resale number/tax id number
*Best way to contact you with information
Do you have a printed catalog?
Currently, we do not have a catalog. Our products are constantly changing so it is difficult to keep a catalog up-to-date. The best way to see our products is online at www.bunnysdesigns.com
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What about the privacy of my information?
Please review our privacy policy to find out about the privacy and security of your information.